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JOIN OUR TEAM

Principle Consultant

PERMANENT POSITION

Division:
Professional Services
Reports to:
Professional Services Director

Apply for the Role

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The Principal Consultant acts as a lead consultant during the delivery of specialist consultancy engagements and during the implementation of large programs, transformation projects, providing subject matter expertise within a specific domain or technology.

The Principal Consultant is required to deliver defined business outcomes and lead implementation teams in deploying the relevant technology in adherence to the agreed solution design or hummingbird service. The Principal Consultant may also provide advice on the proposed solution, with an objective of upselling Hummingbird’s services and solutions.

Principal Consultants also provide leadership, coaching and support to technical or project consultants, motivating them and inspiring them to perform at their best during their engagement on a program / delivery of work. The Principal Consultant provides the necessary advice to the engagement management or professional services director to ensure that custom elements of a solution can be built, are fully supported and that deliverables are clearly defined and agreed with the customer at the point of sale.

Business Services

  • Where required, support the Professional Services Director in providing pioneering subject matter expertise to Pre-Sales and Sales. Work with the delivery and account teams to advise on the best possible solution, challenging current practice to drive innovation
  • Proactively manages and leads the delivery of Customer-focused workshops, showing agility, flexibility and a capability to be creative in solutions, whilst aligning to the Hummingbird line of business products and services
  • Act as the lead consultant and delivery subject matter expert in both a pre-sales context and on delivery engagements. Execute projects according to the agreed work plan under the direction of the delivery manager, and where necessary, direct delivery consultants in their delivery tasks and ensure quality outcomes for our customers as a result
  • Provide project status information to the delivery managers or project managers, including risk identification, task delay and task completion estimates Validate with the project or delivery manager that the completion expectations have been met
  • Proactively alert Project teams of potential problems based upon your strong working knowledge of software and hardware compatibility within the customer’s environment
  • Responsible for creating comprehensive documentation around solution design and project delivery. Works closely with solution architects to fully understand the design and implementation to be delivered to the customer
  • Informs the delivery manager when a customer requests an activity or deliverable that is beyond the scope of the Statement of Work
  • Identify, analyze and manage technical risks within consultancy engagements, projects, assisting to make strategic decisions on what will be the most effective use of resources to drive increased profitability
  • Participate in strategic project review sessions to share materials or lessons learned with the wider hummingbird team. The Principal consultant plays a critical role in the knowledge feedback loop within refining existing solutions and the creation of new service offerings
  • Develop skills and work with the Professional Services Director to attend prescribed/requested training, demonstrating accountability for keeping own performance on track and a commitment to personal learning and development
  • Provide guidance to client teams or third-party partners to collaborate and implement the technical solution, build mutual support and develop an understanding with colleagues across functions
  • Provide subject matter expertise to troubleshoot implementation and operational issues, tailoring information, insights and arguments for different stakeholders
  • Seek advice and escalate to management for assistance and or relevant support as required during critical customer situations by adhering to documented escalation procedures
  • Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with Hummingbirds’ procedures
  • Assist in or be responsible for the creation of knowledge management articles and perform all knowledge management tasks in accordance with defined processes, procedures and personal KPIs
  • Effectively represent Hummingbird in a professional manner to the customer at all times
  • Mentor delivery Consultants within specialist areas
  • Willingness to work on a flexible schedule and travel where required

Financial Responsibilities

  • Prepare financial cost models for pre-sales and service delivery• Prepare financial statements for a wide range of client structures and differing complexity standards
  • Compile a full file of working papers for all financial statements prepared
  • Ensure that financial statements prepared are completed and signed off within client, statutory or regulatory deadlines
  • Attend client meetings in respect of accounting matters as required
  • Review annual and periodic accounts prepared for professional services
  • Prepare bill analysis at the end of each engagement
  • Comply with all office financial procedures, checklists and templates
  • Analyse financial information to recommend or develop efficient use of resources and procedures, provide strategic recommendations, and determine solutions to business and financial problems

People leadership and capability development

  • Develop a high performing team that can build trust with the business, deliver high-quality services, and effectively navigate through a changing environment
  • Supporting consultants and senior consultants within the business
  • Develop a team in including developing optimal structures and clear accountabilities, maximising employee performance, providing mentoring and coaching to ensure the right people in the right roles to deliver technical services required to achieve business objectives
  • Develop a customer-centric, progressive and game-changing culture

Qualifications

  • Certified consultant or technology equivalent accredited in a specialist area
  • At least 9 years of technical IT-related experience
  • Minimum 7 years of technical consultancy and enterprise experience
  • Business or similar degree qualification preferred

Experience

  • 10+ year’s experience within the IT Industry/financial services or in business consulting
  • Experience with large scale digital transformations
  • 8 + years working in enterprise architecture environments
  • Experience developing IT Strategies and formulating roadmaps
  • 8+ year’s experience working across industry/product architecture domains
  • 8+ year’s experience delivering major business solutions into production within an organisation including business value modelling, and Data Management Frameworks

Knowledge of:

  • Knowledge of network solutions, operating systems, technology integration both from an infrastructure and application aspect
  • Appreciation of multiple technology platforms
  • Deep understanding of managed infrastructure technologies and how they can be deployed to fit customer solution requirements
  • Knowledge and experience of related computer applications
  • Working knowledge of Microsoft Office

Personal Style

  • Emotionally astute. Warm, sincere, collaborative, and helpful
  • Professional, commercially adept, confident
  • Adaptive, resilient
  • Attention to detail, organised
  • Strong personal leadership, initiative, and motivation
  • Strong integrity, confidentiality, and work ethic
  • A willingness to take the lead on projects and programs

Competencies

  • Demonstrating leadership versatility – lead by example, motivate and inspire others, able to interact successfully with customers, vendors and employees at all levels in the organisation
  • Proactive delivery – striving to exceed expectations, demonstrating accountability for keeping own performance on track
  • Conflict management – able to remain calm under pressure and able to diffuse difficult situations by effectively managing customer expectations
  • Persuasive influencing – tailoring information, insights and arguments for different stakeholders
  • Critical thinking – able to define problems, collect data, establish facts and draw valid conclusions
  • Communication and presentation skills – strong ability to present and translate very complex storage solutions or strategies into simple to understand clear concepts and objectives for project execution
  • Teamwork – building mutual support and understanding with colleagues across functions
  • Setting the direction – providing a clear sense of direction by aligning goals, objectives and priorities to business strategies
  • Driving continuous improvements – challenging current practice to drive innovation in everything they do
  • Owning your development – demonstrating a commitment to personal learning and development

Measures

  • Subject matter expertise and rating on the various skill areas within Professional Services
  • Engagement and feedback from Professional Services Director, clients and sales personnel
  • Billable and utilisation percentage as a function of time-reporting
  • Stakeholder management skills: Clearly and effectively communicates with Customers and ensures that Customers understand and have visibility to activities and deliverables as required demonstrating company values in all customer interactions
  • Creation and delivery of new and updated services as developed within Hummingbird
  • Experience with/Exposure to working in high-risk technical environments and with challenging customers
  • Experience with high-profile accounts and contribute to shaping Professional Service delivery within those customers
  • Flexibility: a willingness to do whatever it takes for the greater good in the delivery of the engagement
  • Communication: ability to communicate effectively and professionally with all functions of Hummingbird and customers
  • Actively supports and participates in a culture of knowledge sharing

Work Environment

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. While performing the duties of this job, the employee is regularly required to talk or hear

Principle Consultant

PERMANENT POSITION

Division: Professional Services
Reports to:  Professional Services Director

The Principal Consultant acts as a lead consultant during the delivery of specialist consultancy engagements and during the implementation of large programs, transformation projects, providing subject matter expertise within a specific domain or technology.

The Principal Consultant is required to deliver defined business outcomes and lead implementation teams in deploying the relevant technology in adherence to the agreed solution design or hummingbird service. The Principal Consultant may also provide advice on the proposed solution, with an objective of upselling Hummingbird’s services and solutions.

Principal Consultants also provide leadership, coaching and support to technical or project consultants, motivating them and inspiring them to perform at their best during their engagement on a program / delivery of work. The Principal Consultant provides the necessary advice to the engagement management or professional services director to ensure that custom elements of a solution can be built, are fully supported and that deliverables are clearly defined and agreed with the customer at the point of sale.

Business Services

  • Where required, support the Professional Services Director in providing pioneering subject matter expertise to Pre-Sales and Sales. Work with the delivery and account teams to advise on the best possible solution, challenging current practice to drive innovation
  • Proactively manages and leads the delivery of Customer-focused workshops, showing agility, flexibility and a capability to be creative in solutions, whilst aligning to the Hummingbird line of business products and services
  • Act as the lead consultant and delivery subject matter expert in both a pre-sales context and on delivery engagements. Execute projects according to the agreed work plan under the direction of the delivery manager, and where necessary, direct delivery consultants in their delivery tasks and ensure quality outcomes for our customers as a result
  • Provide project status information to the delivery managers or project managers, including risk identification, task delay and task completion estimates Validate with the project or delivery manager that the completion expectations have been met
  • Proactively alert Project teams of potential problems based upon your strong working knowledge of software and hardware compatibility within the customer’s environment
  • Responsible for creating comprehensive documentation around solution design and project delivery. Works closely with solution architects to fully understand the design and implementation to be delivered to the customer
  • Informs the delivery manager when a customer requests an activity or deliverable that is beyond the scope of the Statement of Work
  • Identify, analyze and manage technical risks within consultancy engagements, projects, assisting to make strategic decisions on what will be the most effective use of resources to drive increased profitability
  • Participate in strategic project review sessions to share materials or lessons learned with the wider hummingbird team. The Principal consultant plays a critical role in the knowledge feedback loop within refining existing solutions and the creation of new service offerings
  • Develop skills and work with the Professional Services Director to attend prescribed/requested training, demonstrating accountability for keeping own performance on track and a commitment to personal learning and development
  • Provide guidance to client teams or third-party partners to collaborate and implement the technical solution, build mutual support and develop an understanding with colleagues across functions
  • Provide subject matter expertise to troubleshoot implementation and operational issues, tailoring information, insights and arguments for different stakeholders
  • Seek advice and escalate to management for assistance and or relevant support as required during critical customer situations by adhering to documented escalation procedures
  • Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with Hummingbirds’ procedures
  • Assist in or be responsible for the creation of knowledge management articles and perform all knowledge management tasks in accordance with defined processes, procedures and personal KPIs
  • Effectively represent Hummingbird in a professional manner to the customer at all times
  • Mentor delivery Consultants within specialist areas
  • Willingness to work on a flexible schedule and travel where required

Financial Responsibilities

  • Prepare financial cost models for pre-sales and service delivery• Prepare financial statements for a wide range of client structures and differing complexity standards
  • Compile a full file of working papers for all financial statements prepared
  • Ensure that financial statements prepared are completed and signed off within client, statutory or regulatory deadlines
  • Attend client meetings in respect of accounting matters as required
  • Review annual and periodic accounts prepared for professional services
  • Prepare bill analysis at the end of each engagement
  • Comply with all office financial procedures, checklists and templates
  • Analyse financial information to recommend or develop efficient use of resources and procedures, provide strategic recommendations, and determine solutions to business and financial problems

People leadership and capability development

  • Develop a high performing team that can build trust with the business, deliver high-quality services, and effectively navigate through a changing environment
  • Supporting consultants and senior consultants within the business
  • Develop a team in including developing optimal structures and clear accountabilities, maximising employee performance, providing mentoring and coaching to ensure the right people in the right roles to deliver technical services required to achieve business objectives
  • Develop a customer-centric, progressive and game-changing culture

Qualifications

  • Certified consultant or technology equivalent accredited in a specialist area
  • At least 9 years of technical IT-related experience
  • Minimum 7 years of technical consultancy and enterprise experience
  • Business or similar degree qualification preferred

Experience

  • 10+ year’s experience within the IT Industry/financial services or in business consulting
  • Experience with large scale digital transformations
  • 8 + years working in enterprise architecture environments
  • Experience developing IT Strategies and formulating roadmaps
  • 8+ year’s experience working across industry/product architecture domains
  • 8+ year’s experience delivering major business solutions into production within an organisation including business value modelling, and Data Management Frameworks

Knowledge of:

  • Knowledge of network solutions, operating systems, technology integration both from an infrastructure and application aspect
  • Appreciation of multiple technology platforms
  • Deep understanding of managed infrastructure technologies and how they can be deployed to fit customer solution requirements
  • Knowledge and experience of related computer applications
  • Working knowledge of Microsoft Office

Personal Style

  • Emotionally astute. Warm, sincere, collaborative, and helpful
  • Professional, commercially adept, confident
  • Adaptive, resilient
  • Attention to detail, organised
  • Strong personal leadership, initiative, and motivation
  • Strong integrity, confidentiality, and work ethic
  • A willingness to take the lead on projects and programs

Competencies

  • Demonstrating leadership versatility – lead by example, motivate and inspire others, able to interact successfully with customers, vendors and employees at all levels in the organisation
  • Proactive delivery – striving to exceed expectations, demonstrating accountability for keeping own performance on track
  • Conflict management – able to remain calm under pressure and able to diffuse difficult situations by effectively managing customer expectations
  • Persuasive influencing – tailoring information, insights and arguments for different stakeholders
  • Critical thinking – able to define problems, collect data, establish facts and draw valid conclusions
  • Communication and presentation skills – strong ability to present and translate very complex storage solutions or strategies into simple to understand clear concepts and objectives for project execution
  • Teamwork – building mutual support and understanding with colleagues across functions
  • Setting the direction – providing a clear sense of direction by aligning goals, objectives and priorities to business strategies
  • Driving continuous improvements – challenging current practice to drive innovation in everything they do
  • Owning your development – demonstrating a commitment to personal learning and development

Measures

  • Subject matter expertise and rating on the various skill areas within Professional Services
  • Engagement and feedback from Professional Services Director, clients and sales personnel
  • Billable and utilisation percentage as a function of time-reporting
  • Stakeholder management skills: Clearly and effectively communicates with Customers and ensures that Customers understand and have visibility to activities and deliverables as required demonstrating company values in all customer interactions
  • Creation and delivery of new and updated services as developed within Hummingbird
  • Experience with/Exposure to working in high-risk technical environments and with challenging customers
  • Experience with high-profile accounts and contribute to shaping Professional Service delivery within those customers
  • Flexibility: a willingness to do whatever it takes for the greater good in the delivery of the engagement
  • Communication: ability to communicate effectively and professionally with all functions of Hummingbird and customers
  • Actively supports and participates in a culture of knowledge sharing

Work Environment

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. While performing the duties of this job, the employee is regularly required to talk or hear

Apply for the Role

Choose File

Our Company

Hummingbird is an innovative and modern services company…Our business will use IT to deliver business outcomes: predictively spot new business opportunities, deliver hyper personalised experiences to our clients, and innovate at a pace that has never been achieved before. Through our people, tools and processes we will provide & optimize operations in real time while remaining trustworthy, secure, transparent, and in compliance with our client’s requirements.

What you will get in return.

You will be joining a company that has successfully built a strong knit, open and collaborative, caring team. You will be joining a flexible work environment; in a supportive environment with a manager who is invested in your career and future growth within the business. In summary the chance to work in this high performing, energetic and dynamic team, a permanent role with solid benefits, and a strong career progression. Great personal development and training will be provided into the next generation of Project Management capabilities.